Reviews

Dana was quick but gentle with my car and very funny on the way to my destination

Moe very courteous and very polite

Moe was amazing! He explained everything along the way! Very professional highly recommended!!! Thank you so much

Dan was extremely friendly, great service, efficient and all of the above!

The easiest, stress free experience I've ever had. Moe, the driver was professional, efficient and very pleasant.

Dona from 5 star towing was awesome! He was quick and he knew what he was doing. Very polite

I can’t speak highly enough of the professionalism of this towing company. The ETA was exactly what was told to me, Arrive and handled my vehicle with the most proper care! Explain everything along the way and take cash and credit payments! Thanks Moe! Really are a life saver!

Outstanding service! Moe, the driver, arrived quickly and made a stressful situation so much easier. The team is friendly, efficient, and clearly cares about their customers. I’m genuinely impressed—this is the company I’ll call from now on!

needed a tow and the driver, dana ism, showed up in a short time and got my car to the dealership

Good service friendly people thank you moe

Moe the truck driver is such an amazing driver he was at my car in less than an hour. Truly a life saver! This company always so nice to me on the phone and in person unlike alot of other companies! thank you!!!

My tire popped on my way to work and left me stranded with my 2 year old. I needed to get roadside assistance through my insurance. Mo, from Five Star was sent out. Him, and his colleague, were very friendly. I would highly recommend them!

Fast, friendly and professional

Moe was awesome! Locked my keys in my car and from the time I called, I was on my way in less than an hour. Highly highly recommend and will be calling 5 star for any of my roadside needs from here on out. Thanks Moe!!!

Moe is the man! Prompt, communicates, and incredibly professional!

Thank you Five Star. Moe was very polite and demonstrated a professional service indeed. Your driver was here well within the time frame given. I recommend their services to whom may need it. It's my 3rd time and always happy at the end.

Mo was awesome, explained everthing to me about towing my Volvo and called once it had been delivered. Great job, highly recommend!

Long day and these guys show up at the last minute and knocked it out of the park. Great communication and fantastic driver. Store their number and give them a call when you need help!!!

Drove to buffalo for bills/jags game from rochester with my kids. Had an ugly tire blow out in blasdell. Was recommended to 5 star service from state farm. Got a call from Aaron at 5 star within 15 minutes of process, this was within an hour of game starting. He was professional, sumpathetic to issue, went beyond to help us personally and offered support suggestions. Towed my SUV to his service location, explained the process to ease my concerns and helped my get through the evening more than he had to. I would recommend 5 Star accross the board going forward...and will. Thanks again, Aaron.

despite being quite COSTLY...along with going to the WRONG address at FIRST...the service was QUICK

Car broke down. TJ is a great driver . Thank you

Had to get my car towed. The process was quick and easy. They send you a link so you can track when the tow arrives. Moe was very helpful, polite, and kind. The type of person you want to interact with after a bad situation. I highly recommend their service and staff. Thank you for your help, Moe!

I can’t speak highly enough of the professionalism of this towing company. I was given a Rental car that so happened to be a Tesla and both gentlemen were so sweet, knowledgeable and quick on their feet. I cannot thank them enough for their assistance. I feel terrible that I didn’t get their names but I am indebted to you service. Thank you kindly. -The two girls from Toronto :)

My 1993 Corvette OptiSpark (distributor) failed and the car will not start. 5 Star driver, Moe, did a fantastic job handling my car with precision flatbed towing. Thanks Moe!!

Amazing service from Christian. He came out and winched out my car that had a tire stuck on a trailer. It was a slightly longer wait, but once he got there, it took him no time. He also had a confident precision in both using his winch and backing up his truck in a tight space. Very friendly and understanding. Absolutely sensed no judgement. Would hire again!!!!

The customer service is AMAZING and the flexibility is even better. Huck went out within an hour and did the service. I work for a large corporation and I called 5 Star Towing to provide a service (very last minute) at one of our retail locations and they were fast, easy to work with and also had photos.