Reviews

Good punctual service!

I love 5 Star Towing and the repair shop. They are always polite and helpful. They explain things to me and answer any questions that I have as a single women it hard to trust anyone with my vehicle but I trust the very much!

Fabulous

Friendly knowledgeable staff

I wish I could give more than five stars they were so fast and so understanding . I was stuck in mud in my drive way . Was here and left with in 5 mins :) thank you so much.

Chris came today to winch my car out of snow. He was professional. Courteous. Knowledgeable and made me feel at ease as I was upset about my situation. A fine young man. Thank you for yor great service. He arrived about 10 minutes after placing my call. Very efficient!!! Gonna recommend to everyone

I was stuck in granddaughter’s driveway, called for roadside assistance and insurance contacted 5 Star Towing and Recovery from Lackawanna .They were quick. The driver Christian, was very, prompt ,friendly and was awesome in getting me out. Thank you, Christian, you were awesome…

Amazing staff excellent knowledgeable mechanics their always there to help whether you need tow or landscaping but now they do auto fixing and that's my go to spot from now they have a specialist that works on foreign cars and down right honest good people..don't forget the name 5 ⭐️

Professional job by Cody today!

Today a driver came out to Cuba ny to take my car to the dealer. I had one tow company come and leave because he couldn't do it. Five star towing came and tried to do everything to get my car into neutral but nothing worked so he decided to pull up my driveway with the little to no room he had so he could get it loaded. He did an awesome job ill Definitely give them a call if I need another tow especially if I am stranded in the city. Thank you for the great experience.

Cristian the driver was awesome and super helpful and non judgemental when I got my car stuck in the sand… in November.

Had a tire fixed..very nice friendly....and quick service

Reasonable prices Honest and Friendly staff Great shop

On time, professional, and polite. Will be using again.

I showed up at Five Star not knowing what to expect since I didn’t have an appointment and was on my way to Derby when my tire light went on! Having been stranded several years ago with a flat tire, I did not want that to happen so I got off on the Ridge Rd exit from the skyway and found this station. I was greeted quickly and politely while i explained my fear and my vehicle was taken into the shop immediately. The gentleman filled my tires and I asked if he could go one step further and please make sure that there wasn’t a problem that would leave me stranded. With a smile on his face he understood my concern and continued to check the tire and reassured me that there was no problem. I was in and out in about 20-30 minutes. When I asked what I owed he said no charge. I could not leave without giving him something for his time and asked him to take payment which he reluctantly accepted. I met 2 members of the staff and was very pleased with the kindness they showed.

Very good customer service and respectful, affordable and good work with electrical will be going back.

Super fast and efficient! Towing and auto has great employees, they give a great experience your whole visit!

I just bought a brand new car & I want to keep it shining like new. So I reached out to 5 Star for a HAND WASH because I will never take another car through a Delta Sonic wash again… IYKYK! I got an appointment the same day and was even able to reschedule for the following day. Great service. He took his time washing my car and got literally every speck of dust off my car. It looks like I just pulled it off the lot again. Cost the same amount as Delta with better results! I’ll be back atleast 1x a week. 10/10 would recommend.

Got towed on a Sunday from out in the stix and only took a few hours to get me home. JOSH was great, friendly, knew what he was doing and all in all for a bad day they made it better :-)

I called another company first who couldn’t tow my vehicle. 5 Star had it towed back to my house within an hour or so!

When I called they were friendly and actually had time to talk and were very fair with price. Thank you guys. Great job

Amazing and quick service! They rock!

Ruben was awesome! I do not trust a lot of people touching my 68 Camaro and when she decided to shut off on me today, Ruben and 5 Star towing literally took my car and handled her like she was there own! A+